Planning for the End of Life
Getting Prepared To Identify & Notify Loved One’s Professional Contacts:
To access a loved one’s Professional CONTACTS please note that most of the professions/companies below will not speak with you on your loved one’s behalf unless they have it on record that the dying person has approved your speaking on their behalf.
AARP published a helpful story providing an overview of prioritizing next steps when a loved one dies.
Also handy to have:
- Loved one’s online user name and passwords
- Loved one’s Notification list of family, friends and neighbors
NOTE: This is not an exhaustive list; it is only a list of suggestions to help you get the process started:
A Secure first step | Get a legal pronouncement of death | Death certificates are used to close bank accounts, file insurance claims, register the death w/ government agencies |
A Secure first step | Postal Service – USPS | Go to the post office and put in a forwarding order |
A Secure first step | Secure the vehicle and home | Lock up valuables, pet care, water plants, get mail, clean out frig, etc |
A Secure first step | Tell employer, friends and family | In person, by phone, by text, plus via Facebook, Caring Bridge, etc. |
Digital Media | Social Media (Facebook, Instagram, LinkedIn, Pinterest, X (Twitter) YouTube, etc) | SCROLL TO BOTTOM OF THIS PAGE for more extensive list. Example: Facebook enables assigning a Legacy Contact |
Digital Media | Streaming Services | Netfix, etc. SCROLL TO BOTTOM OF THIS PAGE for more extensive list. |
Digital Media | Streaming Services | Link to suggestions – Closing Online Accounts |
Financial | Accountant or Tax Preparer | Identify, if any. |
Financial | Frequent Flyer accounts | May be transferable to a beneficiary or family member |
Financial-Debts | Credit Cards | Notify |
Financial-Debts | Medicare Supplemental Insurance, Medicare Drug | May be set as Autopay. Notify. |
Financial-Debts | Mortgage / Rental Co. or Property owner | Identify contact(s) & notify |
Financial-Debts | Outstanding payments for | Items, vacations, timeshares, other properties, etc. |
Financial-Debts | Taxes | File a Tax Return for a Deceased Taxpayer |
Financial-Income | Banks | Checking/Savings: was account(s) set as Payable on Death (POD) or Transfer on Death (TOD) |
Financial-Income | Banks, financial institutions | CDs, etc. |
Financial-Income | Investments | 401K, IRAs, Stock, Bonds, etc. If any, determine beneficiary listed on accounts |
Financial-Income | Pension | Suggestion: check bank statement Automatic DEPOSITS for details. |
Insurance | Insurance | Life, Long Term, Home, Auto, Umbrella, Health (if not Medicare Supplemental, etc) |
Legal | Lawyer | Notify, also may have Will. |
Legal | Find the Will and Notify the Executor | |
Legal | Make a list of bills for the estate to settle | |
Legal | Make an inventory of all assets | |
Legal | Passport | Keep or return to have canceled |
Legal | Probate is the legal process of executing a will | |
Medical | Doctors | Notify Primary Doctor, Opthamologist, Dermatologist, Dentist, Physical Therapist, etc. |
Medical | Nursing Home | Notify |
Medical | Palliative/Hospice | Notify |
Medical | Visiting Nurses | Notify |
Organizations | University / Fraternity / Sorority | Notify |
Organizations | Veterans Admin. | Benefits may include a military salute or payment for a headstone or its engraving. |
Pets | Make sure pets have caretakers | |
Pets | Veterinarian | Notify |
Prevent Identity Theft | Credit Cards | Send copies of the death certificate to one of the three major credit bureaus: Equifax, Experian or TransUnion. |
Prevent Identity Theft | Credit Cards | Contact customer service to cancel. Finally, destroy any cards (retain Card statements for records) |
Prevent Identity Theft | DMV/ Car registration | Contact DMV to learn how to to cancel Drivers License |
Prevent Identity Theft | Voter registration | Contact county directly to find out how to remove from the voting rolls. |
Social Security | Social Security | Call the SSA at 1-800-772-1213 to report the death. SSA will contact Medicare |
Subscriptions | Newspaper / Magazines | Cancel (determine from person’s Mail) |
Utilities | Internet, Cable TV, Electricity, Gas, Garbage, Phone(s), Water | Cancel |
How to close some online accounts after death – a few links:
Note: This list is not exhaustive & these links may go out of date, you can always ‘search’ for the correct link.
- Apple – how to request access to a deceased family member’s Apple account
- Apple – how to add a legacy contact for your Apple ID
- Etsy – deceased members
- Facebook – plan ahead and set up a legacy contact
- Facebook – managing a deceased person’s account
- Google – inactive account manager
- Google – submit a request regarding a deceased user’s account
- Instagram – memorializing an account
- LinkedIn – request removal of a deceased member’s profile
- LinkedIn – memorialize or close an account
- Microsoft – accessing services after someone has died
- Netflix – how to cancel an account for a deceased member
- Paypal – how to close the account of a deceased relative
- Twitter – how to contact Twitter about a deceased person’s account
- Venmo – contact customer support
This is not an exhaustive list; it is only a list of suggestions to help you get the process started:
Accountant or Tax Prepayer
Bank Investments (CDs, IRAs, etc)
Cable
Credit Cards
Dentist
DMV/ Car registration
Doctors (GP, Opthamologist, Dermatologist, etc.)
Electricity
Frequent Flyer accounts
Garbage
Gas
Insurance (health, home, auto, umbrella, life, long term care, etc)
Lawyer
Medicare Part B, Medicare Drug, Medicare Supplemental, etc.
Mortgage / Rental Co. or owner
Newspaper / Magazines
Nursing Home
Outstanding payments for items, vacations, timeshares, other properties, etc.
Palliative/Hospice
Passport
Phone
Social Media (example: Facebook enables assigning a Legacy Contact)
Social Security
TV / Streaming /
University / Fraternity / Sorority
USPS
Veterans Admin.
Veterinarian
Visiting Nurses
Voter registration
Water